Service Overview
At Best of Breed Technology Ltd., we provide comprehensive telecommunication solutions for businesses of all sizes across Kenya. From small offices to large enterprises with multiple locations, our voice communication systems are designed to deliver crystal-clear quality, reduce costs, and enhance collaboration.
Our solutions range from traditional analog and digital systems to modern IP-based and hybrid platforms. By integrating with CO lines, ISDN, SIP, and GSM networks, we give you the flexibility to choose the most cost-effective connectivity options while maintaining enterprise-grade reliability.
Our Telecommunication Solutions
IP PBX Systems
Scalable VoIP solutions for businesses:
- On-premise PBX - Complete control
- Cloud PBX - No hardware required
- Hybrid systems - Best of both worlds
- Virtual extensions - Remote workers
Hybrid Systems
Bridge traditional and IP telephony:
- Gradual migration - Move at your pace
- Legacy support - Protect investment
- Mixed environments - Analog + IP
- Future-proof - Ready for transition
SIP Trunking
Cost-effective voice over internet:
- Save 40-60% on call costs
- Scalable channels - Pay for what you use
- Disaster recovery - Automatic failover
- Local numbers - Any area code
Unified Communications
Integrate all communication tools:
- Voice & video - HD quality calls
- Instant messaging - Team chat
- Presence - See availability
- File sharing - Collaborate easily
Connectivity Options
Traditional Analog Lines
Reliable POTS (Plain Old Telephone Service) for basic voice needs. Ideal for backup lines, fax machines, and areas with limited internet connectivity.
ISDN Lines
Digital connectivity with higher quality voice and faster call setup. Available as BRI (Basic Rate) for small offices or PRI (Primary Rate) for larger businesses.
SIP Trunks
Internet-based voice services with significant cost savings (40-60%). Flexible channel counts, easy scalability, and built-in disaster recovery.
GSM Gateways
Mobile network integration for backup and flexibility. Connect up to 32 SIM cards to your PBX for failover, remote office connectivity, or cost-effective mobile calling.
Key Features & Benefits
Cost Optimization
Reduce communication costs by 40-60% with VoIP and SIP trunking. Lower international call rates and eliminate expensive ISDN rentals.
Scalability
Easily expand from 2 to 500+ extensions as your business grows. Add new users, features, or locations without replacing core infrastructure.
Mobility
Work from anywhere with mobile apps that turn your smartphone into a office extension. Never miss a call whether you're at your desk, at home, or traveling.
Reliability
Enterprise-grade reliability with automatic failover between connections. If your internet goes down, calls automatically route through GSM or analog backup.
Advanced Features
Auto attendants, call recording, voicemail-to-email, conference bridges, and detailed call reporting. Features that improve professionalism and productivity.
Business Continuity
Never lose business during outages. Automatic call forwarding to mobile phones, remote offices, or backup locations ensures you're always reachable.
Call Center Solutions
ACD
Automatic Call Distribution
IVR
Interactive Voice Response
Call Recording
Quality monitoring & training
Industry Applications
Corporate
Hospitality
Healthcare
Education
Retail
Logistics
Non-profit
Government
Our Telecommunication Partners
Avaya
Yeastar
Grandstream
Cisco
Panasonic
3CX
Frequently Asked Questions
How much can I save by switching to VoIP?
Most businesses save 40-60% on their phone bills after switching to VoIP. International calls can be up to 90% cheaper, and you eliminate maintenance costs for traditional PBX hardware.
Can I keep my existing phone numbers?
Yes! We can port your existing numbers to our system. You keep the same numbers your customers know while enjoying the benefits of modern telecommunication.
What happens during a power outage or internet failure?
We design systems with redundancy. Calls can automatically route to mobile phones, backup analog lines, or GSM gateways. You'll never miss an important call.
Can remote workers use the system?
Absolutely! Our solutions include mobile apps and softphones that let remote workers connect as if they were in the office. They get the same features and extensions.
How long does installation take?
A typical small office system can be installed in 1-2 days. Larger enterprise deployments with multiple locations may take 1-2 weeks, including programming and training.
Do you provide training for our staff?
Yes! We provide comprehensive training for administrators and end-users. We also supply user guides and quick reference cards to ensure everyone can use the system effectively.
Free Communication Audit
Not sure which telecommunication solution is right for your business? We offer a complimentary communication audit to analyze your current setup, identify cost-saving opportunities, and recommend the optimal system for your needs. Contact us today!
Ready to Upgrade Your Phone System?
Contact us today for a free communication audit and discover how much you can save. Our team in Mombasa is ready to help modernize your business communications.